Neviscater is sold as a subscription. You start on a free trial, then choose a plan. Your plan decides which features are available, how many extra logins you get, and a few metered limits. Some features are add-ons: they are not part of any plan and are bought separately on top of Premium.
Free trial
New accounts get a 10-day free trial with full access, add-ons included. The days left are shown in the top bar; reminders are sent 7, 3 and 1 day before expiry. Click Upgrade now in the top bar, or open Plan from the user menu, at any time to subscribe — everything you set up during the trial stays.
Plans
| Standard | Premium | |
|---|---|---|
| Orders, events, menus, items, recipes, all master data | ✔ | ✔ |
| Quantity estimation, costing, quotations, customer bills, payments, outstandings | ✔ | ✔ |
| Raw-material consumption (menu- and item-based), inventory / stock | ✔ | ✔ |
| Per-order wastage (actuals) | ✔ | ✔ |
| Printing, PDF templates, email reports | ✔ | ✔ |
| Restore points, export / import database | ✔ | ✔ |
| Kitchen Plan (combined cooking, raw-material and purchase plan across all orders in a date range) | – | ✔ |
| Wastage Analytics (cross-order Wastage Report) | – | ✔ |
| Staff Management (staff, sub-users, roles, activity log) | – | ✔ |
| Vendor Management (vendors, rate cards, vendor finances) | – | ✔ |
| Purchase Orders | – | ✔ |
| Cookware, Serveware & Cutlery Management | – | ✔ |
| Menu Embedding (menus on your website, online enquiries) | – | ✔ |
| Sub-user logins | 2 | 5 |
An Enterprise option adds more seats and deployment/integration services — contact us via Contact Us.
Items your plan does not include show a plan badge next to them in the sidebar: Premium for a Premium feature, Add-on for an add-on. Clicking a badged item opens a page that explains the feature and takes you to the Plan drawer.
Add-ons
An add-on is a feature sold on top of Premium. It is not switched on by buying Premium; you add it from the Plan drawer, and it is then open to every login on your account.
| Add-on | What it does | Price |
|---|---|---|
| Contract Orders | School, hostel and office mess contracts: a menu rotation generates one order per billing period, with a day-wise headcount sheet. | ₹6,000 + GST per year (₹3,000 + GST for six months) |
- Bought with a plan (first purchase or renewal), an add-on runs for the same term as the plan.
- Bought mid-term, it is prorated to the days left on your subscription, so it ends on the same date as your plan. The drawer shows the exact amount before you pay.
- At renewal, an add-on that is about to end is offered again, already ticked. Untick it if you no longer need it.
- Add-ons are open to try during the free trial.
Metered items
Two things are limited by count rather than by plan:
- Restore Points — manual restore points are kept up to a limit (older ones roll off); automatic pre-restore and pre-import snapshots are kept separately. See Saving and Restoring Your Data.
- Text Conversions / GenAI features — translations and AI generation consume usage; see Text Conversions.
The Plan drawer
Open Plan from the user menu (top right), or click the trial or renewal notice in the top bar. The drawer shows your standing at the top — trial or plan, the end date, days left and the add-ons on your account — and below it what you can buy right now:
- Term — yearly or half-yearly. Shown on a first purchase and at renewal.
- Your plan — the Standard and Premium cards with their prices and what each includes. Your current plan is marked Current.
- Add-ons — one card per add-on with a tick box. Add-ons need Premium, so the cards are greyed out while Standard is selected.
- The total, with GST shown separately, and Continue to PhonePe.
Only the account owner can buy; other logins see the standing and a note to ask the owner.
Upgrade, renew or add an add-on
First purchase (on the trial). Pick the term, pick a plan, tick any add-ons, and pay. The subscription starts immediately; a receipt is shown and emailed.
Upgrade mid-term (Standard to Premium). Pick Premium. You pay only the difference between the two plans for the days left on your subscription, Premium switches on at once, and your end date does not move. Add-ons can be ticked in the same payment.
Add an add-on mid-term (on Premium). Tick the add-on and pay the prorated amount. It ends with your plan.
Renew. From 30 days before your end date, and after it, the drawer offers a new term. Pick the plan for the new term — the same one, or a different one — and tick the add-ons you want to keep. A renewal bought early stacks on your current end date; a renewal after a lapse starts from the day you pay.
Downgrade (Premium to Standard). There is no mid-term downgrade and no refund for the remaining term. Choose Standard when you renew; the Premium screens close when the new term starts and their data (vendors, purchase orders, staff) is kept for when you upgrade again.
Payment is online through the payment gateway (UPI, cards, net banking). Subscriptions do not auto-renew.
If you do not renew
Access to the app is paused when the subscription or trial ends — Your data will still be available whenever you choose to renew your subscription. Nothing is deleted; renew and carry on where you left off. Add-ons end with the plan they were bought for; renew with the add-on ticked to continue it.
Pricing
| Standard | Premium | Enterprise | |
|---|---|---|---|
| First-year fee | ₹24,000 + 18% GST | ₹36,000 + 18% GST | Custom |
| Annual renewal fee (second year onward) | ₹12,000 + 18% GST | ₹18,000 + 18% GST | As per agreement |
| Half-yearly fee | ₹13,000 + 18% GST | ₹20,000 + 18% GST | – |
| Contract Orders add-on | – | ₹6,000 + 18% GST per year | As per agreement |
| Billing cycle | Annual or half-yearly | Annual or half-yearly | Annual / custom |
| Ideal for | Small to mid-size caterers | Growing catering businesses | Large or multi-branch operations |
All prices are in Indian Rupees and exclusive of 18% GST, which is added at checkout. The renewal fee applies from the second year onward. Prices may change without prior notice; the amount shown in the Plan drawer at the time of payment is the one charged.
Enterprise carries every Premium feature on infrastructure of your own: an isolated deployment on your own database instance, a custom domain with white-labelling, single sign-on and audit logging, API access and custom integrations, multi-branch consolidated reporting, a custom data-retention policy, and dedicated onboarding, migration and SLA. It is priced per agreement based on the number of users, integrations and support level; ask for a quote via Contact Us on the website.
A printable one-sheet of the plans and prices is available at /downloads/Neviscater_Subscription_Plans.pdf.
Billing, cancellation and refunds
See the Cancellation & Refund Policy page on the website (linked from the ⓘ menu → Visit neviscater.com).
Common questions
A feature I used in the trial is now badged. The trial includes Premium features and add-ons; the Standard plan does not. Upgrade to Premium to use a Premium feature again; for an add-on, upgrade and tick the add-on in the Plan drawer.
I am on Premium and Contract Orders asks me to add it. Contract Orders is an add-on, not part of Premium. Open Plan, tick Contract Orders and pay the prorated amount.
Why is my add-on cheaper than the yearly price? Mid-term purchases are prorated to the days left on your subscription, so the add-on and the plan end together.
I need more than 5 logins. Contact us for Enterprise seats.
Can I pay half-yearly? Yes — choose the term in the Plan drawer.